Overview
We are recruiting!
Our client in Hospitality, is looking for a Spa Manager to join their team for a job vacancy within the Hospitality Industry.
To apply, or for more information, follow the link below.
Key Responsibilities
- Manage the day-to-day operations of the spa.
- Lead, coach, and motivate the spa team to achieve excellent service standards.
- Ensure exceptional customer satisfaction and promptly resolve guest concerns.
- Develop staff schedules and oversee daily operations.
- Monitor inventory and order spa products and supplies.
- Ensure compliance with health, safety, and hygiene standards.
- Drive revenue through promotions, memberships, and retail product sales.
- Prepare operational reports and manage the spa budget.
- Maintain a welcoming, clean, and relaxing environment for all guests.
Requirements
- Diploma or Bachelor’s degree in Hospitality Management, Business Administration, Spa Management, or a related field.
- Minimum 3 years’ experience in a supervisory or management role within a spa, wellness centre, hotel, or luxury hospitality environment.
- Strong leadership and people management skills.
- Excellent communication and customer service skills.
- Good business acumen with the ability to achieve sales and operational targets.
- Proficiency in Microsoft Office; experience with spa booking systems is an added advantage.
- Professional appearance with a passion for wellness and guest satisfaction.