Overview
We are recruiting!
Lodge Managers & Assistant Lodge Managers
Location: Remote (rotational work from various hospitality sites outside Harare)
Industry: Hospitality & Tourism
Are you a passionate hospitality professional with a proven track record of delivering exceptional guest experiences? Our client, a leading player in the hospitality industry with remote hospitality operations, is looking for dynamic Lodge Managers and Assistant Lodge Managers to join their growing team.
Key Responsibilities:
- Oversee daily lodge operations to ensure efficiency and high-quality service delivery.
- Lead and manage teams to provide outstanding guest experiences.
- Handle procurement processes with a clear understanding of lead times and remote logistics.
- Maintain excellent customer relations to drive guest satisfaction and promote repeat business.
- Ensure all guest touchpoints reflect the lodge’s standards for luxury, comfort, and service.
- Manage operational reporting, stock control, and team schedules.
- Utilize IT systems for reservations, inventory, and reporting purposes.
Candidate Profile:
- Minimum 5 years’ experience in the hospitality industry.
- Hospitality qualification (Diploma or Degree) or similar.
- Proven ability to manage operations in a remote setup with rotation-based working conditions.
- Strong understanding of procurement processes and supply chain lead times.
- Excellent communication and guest service skills.
- Strong IT proficiency (e.g. MS Office, and digital communications tools).
This is a unique opportunity for passionate individuals looking to work in exclusive, remote destinations while playing a vital role in creating unforgettable guest experiences.
To apply, please send your CV to [email protected] with the subject: Lodge Manager Application
Regrettably, only shortlisted candidates will be contacted.
