Debtor

Overview

We are hiring!

Remote Opportunity

Key Responsibilities:

· Make outbound calls to customers regarding overdue accounts

· Log and document collection activities accurately

· Send statements and follow up on payment commitments

· Escalate complex issues appropriately

· Work diligently to meet daily KPIs and deadlines

· Take ownership of assigned accounts, ensuring timely resolution

 

Ideal Candidate Profile:

· Excellent communication skills: Friendly, professional, and articulate when speaking with customers

· Proven experience: Extensive, successful background in senior debtors management and collections

· Organized and responsive: Capable of working accurately, neatly, and efficiently under pressure

· Customer-focused: Skilled in active listening, identifying issues, and following through on actions to close queries

· Self-starter: Able to work independently with a sense of urgency and ownership