Overview
We are recruiting!
Our client in Nampula is looking for an IT Associate to join their team for a job vacancy within the Renewable Energy sector.
To apply or for more information follow the link below
Responsibilities:
- Provide technical support using personal computer hardware, software, and specialized mainframe technology.
- Set up and configure desktop computers, peripherals and accounts, assigning security levels, installing software and repairing hardware and peripherals.
- Troubleshoot, repair and maintenance of computer equipment (e.g. microcomputers, disk drives, and laser printers), test personal computers and peripherals on a network to diagnose hardware versus software problems and escalate corrective procedures to other technical resources as appropriate.
- Perform routine security checks on the system; Install repairs and remove wire and cable lines.
- Troubleshoot and resolve the issues with the helpdesk people, ensure internet connection on the laptops, and monitor the internet with SIP.
- Configure laptop with forgotten password (Format and install software and printer) and update Windows.
- Configure new machines, the i3 and i5. (install MS Office, skype, adobe reader, flash player, java, update windows defender and create a restore point) Diagnose the printer on the scanning part.
- Prepare monthly IT report as per pre-determined parameters.
Requirements:
- Bachelor’s degree in information technology or computer science.
- 2 years of experience, out of which at least 6 months in the Customer Service environment.
- Strong capabilities in the following products, platforms and areas of expertise: Microsoft Windows Server Platforms (2003, 2008, 2012), Cisco Switches and Routers and wireless devices, Microsoft 32/64-bit Window Platforms (Windows 7/8/10), Office applications’/IP Networking, DNS, DHCP, VPN, WAN; Remote Access and Network Security, Microsoft SQL Server.
- The ability to handle multiple tasks simultaneously without errors and mistakes.
- Experience in working around Linux environment, especially Centos.