Overview

Head of Operations

We are recruiting!

Our client in Harare is looking for a Head of Operations to join their group of businesses.

To apply or for more information follow the link below.

 

Purpose of the Job

The Head of Operations will lead and manage the Operations Pillar across five business units within the Group. This senior management role is pivotal in optimizing operational efficiency and effectiveness with a strong focus on cost control and management, while ensuring collaboration among teams.

 

Principle Accountabilities:

Leadership and Management

  • Oversee the Operations Pillar, ensuring alignment with the organization’s strategic objectives while maintaining a strong focus on cost efficiency and control.
  • Lead, mentor, and develop operational teams across various domains, ensuring high performance and productivity

Goods Processing

  • Manage the receiving processes related to Goods and Vehicle, ensuring adherence to quality assurance standards while monitoring costs associated with goods processing across all branches.
  • Oversee warehouse management and dispatch operations to streamline inventory and logistics, with a keen eye on cost-saving initiatives across all branches.

Transport Operations

  • Direct fleet management responsibilities, including maintenance, fuel management, efficiency tracking, and service delivery, ensuring optimized costs within transport operations.
  • Coordinate collection and delivery services, ensuring timely, safe transportation of goods while maintaining cost control measures

Facilities Management

  • Manage building maintenance for four facilities and 17 rental properties, ensuring cost-effective operations and safety standards.
  • Oversee vehicle workshop and fabrication departments
  • Oversee utilities and IT management, optimizing resource usage and minimizing costs.
  • Oversee the security department and ensure effective security protocols are in place across all facilities, balancing safety with budget considerations.

CAPEX Planning

  • Responsible for all Capital Expenditure (CAPEX) planning across the business, ensuring alignment with strategic goals and budgetary constraints.
  • Analyze investment opportunities, prepare proposals, and monitor CAPEX projects to ensure they are delivered on time and within budget.

Reporting and Optimization

  • Develop and implement reporting systems to drive insights into operational performance and cost management.
  • Identify opportunities for process improvements and efficiencies across all operational functions, with a focus on reducing costs.

Cross-Functional Collaboration

  • Collaborate closely with the Sales and Accounts & Admin pillars to ensure cohesive operations and support business objectives.
  • Engage regularly with the COO, CEO, and CFO to provide updates and insights on operational and financial performance.

Travel Requirements

  • Travel between branches is necessary to oversee operations and meet with teams once per quarter.

 

Key Attributes:

  • Strategic thinking and problem-solving ability.
  • Financial acumen and understanding of budget management, specifically around CAPEX.
  • Strong interpersonal skills to foster collaboration across teams.
  • Adaptability and resilience in a dynamic work environment.

Requirements:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
  • Proven experience in operations management within a multi-site environment, with a strong focus on cost control.
  • Strong leadership skills with experience in team development and performance optimization.
  • Excellent organizational and communication skills.

 

To apply, send an updated CV to [email protected]. Regrettably, only shortlisted candidates will be contacted.