{"id":4530,"date":"2020-04-30T09:23:59","date_gmt":"2020-04-30T07:23:59","guid":{"rendered":"https:\/\/www.priconsultants.com\/vacancies\/job\/gestor-de-reclamacoes"},"modified":"2020-04-30T09:23:59","modified_gmt":"2020-04-30T07:23:59","slug":"gestor-de-reclamacoes","status":"publish","type":"job_listing","link":"https:\/\/www.priconsultants.com\/vacancies\/pt-pt\/job\/4530","title":{"rendered":"Gestor de Reclama\u00e7\u00f5es"},"content":{"rendered":"<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px; font-weight: bold;\">PRI est\u00e1 a contratar um Gestor de Reclama\u00e7\u00f5es<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px; font-weight: bold;\"><br \/><\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px; font-weight: bold;\">Fun\u00e7\u00f5es:<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Assegurar a implementa\u00e7\u00e3o da estrutura de gest\u00e3o da conformidade;<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Assegurar uma rela\u00e7\u00e3o saud\u00e1vel com os organismos reguladores e de supervis\u00e3o e assegurar que  <\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">todos os itens exigidos pelos reguladores s\u00e3o prontamente atendidos pelas v\u00e1rias \u00e1reas da institui\u00e7\u00e3o,<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">  de forma assertiva e com representatividade e fiabilidade;<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Assegurar a aprova\u00e7\u00e3o e implementa\u00e7\u00e3o das pol\u00edticas existentes da institui\u00e7\u00e3o, assegurar a sua publica\u00e7\u00e3o e facilitar o acesso dos funcion\u00e1rios;<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Organizar workshops e programas de forma\u00e7\u00e3o para melhorar a efici\u00eancia do servi\u00e7o ao cliente;<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Supervisionar a equipa de apoio ao cliente;<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Manter um invent\u00e1rio das reclama\u00e7\u00f5es dos clientes para as analisar e melhorar os padr\u00f5es da empresa.<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\"><br \/><\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px; font-weight: bold;\">Requisitos:<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">                <\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Licenciatura em Contabilidade e Auditoria ou Economia ou \u00e1rea afim.<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; 5 anos de experi\u00eancia profissional na \u00e1rea de Conformidade ou Risco.<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Conhecimento dos regulamentos regulamentares, banc\u00e1rios, cambiais, processuais e comerciais.<\/span><\/font><\/div>\n<div style=\"\"><font face=\"Arial, Verdana\"><span style=\"font-size: 13.3333px;\">&#8211; Conhecimento da l\u00edngua inglesa.<\/span><\/font><\/div>\n<div style=\"font-family: Arial, Verdana; font-size: 10pt; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal;\"><\/div>\n","protected":false},"author":2,"featured_media":4398,"template":"","meta":{"_promoted":"","_application":"dmacuvele@priconsultants.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":1,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[112],"job-types":[225],"class_list":["post-4530","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-finance-accounting","job_listing_type-disponivel-em","job-type-disponivel-em","job_position_featured"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gestor de Reclama\u00e7\u00f5es - PRI Vacancies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.priconsultants.com\/vacancies\/pt-pt\/job\/4530\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gestor de Reclama\u00e7\u00f5es - PRI Vacancies\" \/>\n<meta property=\"og:description\" content=\"PRI est\u00e1 a contratar um Gestor de Reclama\u00e7\u00f5es Fun\u00e7\u00f5es: &#8211; 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